Refund Policy

At London Logo Bytes, we are committed to delivering high-quality design and development services to our clients. We recognize that, on occasion, circumstances may necessitate a refund. This policy outlines our refund procedures for our various services.

Design Services

Logo Design, Graphic Design, UI/UX Design

• If a project has not yet entered the design phase and the client requests a refund, a full refund will be provided.
• Once the design phase has begun, a partial refund may be considered based on the amount of work completed.
• No refund will be issued once the final design files have been delivered to the client.

Development Services

Website Development

• A refund may be requested before the development phase begins, in which case a full refund will be provided.
• If development has started, a partial refund will be considered based on the work completed.
• No refund will be granted once the website has been deployed to the client's server.

Combined Design and Development Services

For projects that include both design and development services, the refund policy outlined above for design and development will apply separately to each phase of the project.

Refund Process

Requesting a Refund

To request a refund, clients must submit a written request to inquiry@londonlogobytes.com within 7 days of the project initiation date. The request should include the reasons for the refund and any relevant supporting documentation.

Refund Evaluation

Upon receiving the refund request, our team will assess the project's status and the reasons provided. The refund amount will be determined based on the progress made and the terms outlined in the relevant section of this policy.

Refund Notification

Clients will be notified of our decision within 7 days of submitting the refund request. If the refund is approved, we will specify the amount and provide details of the refund process.

Refund Policy for Discounted Coupons and Annual Fees

Discounted coupons and annual fees are non-refundable. This policy ensures the quality and sustainability of our services. We appreciate your understanding.

Non-Refundable Circumstances

Refunds will not be provided under the following circumstances:

• The client has approved the final design or development files.
• The client has used or implemented any part of the delivered work.
• Changes in the client’s project requirements or objectives after the project initiation.

Payment Processing

Refunds will be processed within 7 days of the client’s acceptance of the refund terms. The refund will be issued using the same payment method used for the original transaction.

Modification of Policies

London Logo Bytes reserves the right to modify this refund policy at any time without prior notice. Any changes will take effect immediately upon posting on our website or notifying clients.

By engaging in a project with London Logo Bytes, clients acknowledge and agree to adhere to the terms outlined in this refund policy.

Contact Us

For any questions or concerns regarding our refund policies, please contact our support team at inquiry@londonlogobytes.com.